Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at Bad Unni. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery time is 7–15 business days depending on your destination country.
- Delivery delays can occasionally occur due to customs clearance, holiday seasons, or unexpected carrier delays.
3. Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24–48 hours. You can use this number to monitor your package's progress directly on the carrier's website.
4. Customs, Duties, and Taxes
- Bad Unni is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the responsibility of the customer (including tariffs, taxes, VAT, etc.).
5. Damages and Lost Packages
- Bad Unni is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Information
If you have any questions about our shipping practices, please reach out to us using the official contact details below:
- Brand Name: Bad Unni
- Store Address: 102 Lynch Road, Fawkner, VIC 3060, Australia
- Support Email: hello@badunni.shop
- Phone Number: +1 747 235 2711